![]() ![]() In general, the IRS only contacts you via mail. Hang up and do not give them any information. If someone calls claiming to be the IRS, to throw you in jail, or any other adverse actions because of any tax issues, it’s a scam. First, know that the IRS will never call you. Millions of people are taken by IRS scams every year. IRSS PHONE NUMBER HOW TOThere is at least one TAS in each state, contact your local office to find out how to get in touch with yours. While they work within the IRS, they are independent of them, helping you to solve your issues with the IRS feeling supported. If you need a voice or someone on your side as you tackle serious tax issues, contact your local tax office to connect with the taxpayer advocate service. Get Help from the Taxpayer Advocate Service IRSS PHONE NUMBER FREESome local offices also offer free taxpayer assistance, but you must call ahead to find out if and when they offer it. You’ll need an appointment or at least to call ahead before you go to your local IRS office, but here is a list of local offices. If you can’t get your questions answered by calling the IRS or you want more help, here are other ways to get IRS help. For most questions, the call lines are open from 7 AM to 7 PM. ![]() ![]() No matter the time of year that you call, Mondays and Tuesdays usually have the highest call volume. They usually have more staff available to answer phones during this busy time to keep your wait times down.ĭuring post-season, which is May – December, you’ll wait slightly longer, but the average wait is 19 minutes. During filing season, which is January – April, expect your wait time to be around 13 minutes. No one likes waiting on hold and when you call the IRS, you might be pleasantly surprised. The list of questions they cannot answer is listed here in detail, but in general, if your topic has anything to do with any of the following topics, they may not be able to help: IRS representatives can help you with a large variety of questions, but some topics are too complex to answer over the phone. Questions IRS Representatives Cannot Answer Any letters or notices you might be calling about (they may ask for the reference numbers on them).Your most recent tax return (they may ask questions from it).To do this, they’ll ask for a variety of information to ensure you are the person you are calling about. When you call the IRS, they must verify your identity beyond a reasonable doubt. How to Verify your Identity When Calling the IRS Are you an individual, business, or charity? Differentiating yourself will determine which number you should call. The phone number you use to call the IRS depends on why you need to call them. When their knowledge database online doesn’t answer your question or you have a pressing matter, you may need to call.īefore you contact the IRS, make sure you know the information you’ll need and your potential wait time, so you aren’t caught off guard. Sometimes you have tax questions or need to get in touch with the IRS. ![]()
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